Enabling payment-led loyalty
The main steps in enabling payment-led loyalty are to let customers register cards, recognize cards in-store (terminal creates token), send receipts to Liquid Barcodes, and process receipts. These steps are shown from left to right in the above illustration.
There are three main methods for sending receipts to Liquid Barcodes:
- POS sends payment token and receipt to Liquid Barcodes (A in the above illustration)
- POS sends token and receipt ID to Liquid Barcodes, Liquid Barcodes gets a receipt from receipt database (B)
- Terminal sends token and receipt ID to Liquid Barcodes, Liquid Barcodes gets a receipt from receipt database (C)
For all three options, customers can register cards in-app or terminal. The terminal must create a non-payment token. When the customer inserts a card or taps a card or phone to pay, the terminal creates a token and a receipt is sent to Liquid Barcodes using the path that best fits with your IT architecture.
Advanced POS integration
Option A is the most popular option when using Advanced POS integration. Rich communication has already been established between Liquid Barcodes and POS. Non-payment tokens and receipts are added to this communication.
Basic POS integration
All three options are potential solutions. The preferred solution depends on your existing IT infrastructure.